Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Family Pet Hospital’s relationship with you in relation to this website and your data. You also understand, agree and acknowledge that these Terms constitute a legally binding agreement between you and Family Pet Hospital and that your use of this website shall indicate your conclusive acceptance of this agreement. If you disagree with any part of these terms and conditions, then do not use our website.

The use of this website is subject to the following terms of use:

  • You agree and acknowledge that Family Pet Hospital is entitled to modify, improve or discontinue any of its services at its sole discretion and without notice to you even if it may result in you being prevented from accessing any information contained in it. Furthermore, you agree and acknowledge that Family Pet Hospital is entitled to provide services to you through subsidiaries or affiliated entities.
  • You acknowledge and agree that Family Pet Hospital may contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, logo, service marks, vision and business model may be protected by intellectual property laws and international intellectual property treaties. Family Pet Hospital authorizes you to view and make a single copy of portions of its content for offline, personal, non-commercial use. Our content may not be sold, reproduced, or distributed without our written permission under license. Any third-party trademarks, service marks and logos are the property of their respective owners. Any further rights not specifically granted herein are reserved.
  • When you submit content to Family Pet Hospital you simultaneously grant Family Pet Hospital an irrevocable, worldwide, royalty free license to publish, display, modify, distribute and syndicate your content worldwide. You confirm and warrant that you have the required authority to grant the above license to Family Pet Hospital.
  • The Terms of this agreement will continue to apply in perpetuity until terminated by either party without notice at any time for any reason. Terms that are to continue in perpetuity shall be unaffected by the termination of this agreement.
  • You understand and agree that your use of Family Pet Hospital is entirely at your own risk and that our services are provided “As Is” and “As Available”. Family Pet Hospital does not make any express or implied warranties, endorsements or representations whatsoever as to the operation of the Family Pet Hospital website, information, content, materials, or products. This shall include, but not be limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement, and warranties that access to or use of the service will be uninterrupted or error-free or that defects in the service will be corrected.
  • You understand and agree that Family Pet Hospital and any of its subsidiaries or affiliates shall in no event be liable for any direct, indirect, incidental, consequential, or exemplary damages. This shall include, but not be limited to damages for loss of profits, business interruption, business reputation or goodwill, loss of programs or information or other intangible loss arising out of the use of or the inability to use the service, or information, or any permanent or temporary cessation of such service or access to information, or the deletion or corruption of any content or information, or the failure to store any content or information. The above limitation shall apply whether or not Family Pet Hospital has been advised of or should have been aware of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed the liability of Family Pet Hospital is limited to the greatest extent permitted by law.
    Family Pet Hospital may include hyperlinks to third-party content, advertising or websites.
  • You acknowledge and agree that Family Pet Hospital is not responsible for and does not endorse any advertising, products or resource available from such resources or websites.
  • You expressly understand and agree to submit to the personal and exclusive jurisdiction of the courts of the country, state, province or territory determined solely by Family Pet Hospital to resolve any legal matter arising from this agreement or related to your use of Family Pet Hospital. If the court of law having jurisdiction, rules that any provision of the agreement is invalid, then that provision will be removed from the Terms and the remaining Terms will continue to be valid.
  • You understand and agree that the above Terms constitute the entire general agreement between you and Family Pet Hospital. You may be subject to additional Terms and conditions when you use, purchase or access other services, affiliate services or third-party content or material.
    Family Pet Hospital reserves the right to modify these Terms from time to time at our sole discretion and without any notice. Changes to our Terms become effective on the date they are posted and your continued use of Family Pet Hospital after any changes to Terms will signify your agreement to be bound by them.
  • If you have chosen to access your pet’s health records via our website and/or via Petly, you consent to receiving certain electronic pet health care records, including but not limited to vaccination records, which may be provided via a web browser or email application connected to the Internet. The information contained on the Site has been collected and/or prepared by Family Pet Hospital and IDEXX Laboratories as a service to its visitors. While Family Pet Hospital has used reasonable efforts to verify that the information on our website and Petly is useful to its visitors, Family Pet Hospital does not warrant or guarantee its accuracy or timeliness. If you chose to request prescription refills via this website you are waiving the confidentiality of those order records, if otherwise applicable, as to the chain of third persons necessary to fill those prescriptions. This website does not sell products for purchase by children. If you are under 18, you may use this website to purchase products only with the involvement of a parent or guardian.

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