• APPOINTMENT – Existing Clients & Pets

    Your Name *

    Your Pet's Name *

    Phone Number *

    Email *

    Reason for Visit *

    Comments

    Appointment Request - Preference 1

    Date

    Time

    Appointment Request - Preference 2

    Date

    Time

    • Please note that we will try our best to accommodate you, but the date and the time you have requested may not be available. We will confirm your appointment, either by phone or email, with in 24 hrs. Thanks.
    • Reviewing an appropriate/relevant link above under "Things You Need to Know" will help you organize your upcoming appointment with us and save your valuable time. Thanks.



  • REGISTRATION OF NEW PETS – New / Existing / Returning Clients

    Your Name * :

     New Client Existing Client Returning Client

    Address * :

    City *

    State *

    Zip *

    Phone # * :

    Email * :

    Your Pet's Name * :

    Species:  Dog Cat Other

    Gender:  Male Female Unknown

    Breed:

    Age (wks/mos/yrs):

    Reason for Visit

    Appointment Request - Preference 1

    Date:

    Time

    Appointment Request - Preference 2

    Date

    Time

    How did you hear about us?

    Who should we thank for referring you to the Family Pet Hospital?

    New Pet Registration

    (additional Pets, if any)

    Name (1st Pet)

    Species

     Dog Cat Other

    Gender

     Male Female Unknown

    Would you like to make an appointment for this pet?

     Yes No

    Breed

    Age (wks/mos/yrs)

    Please ask about additional Discounts for being Active-pets owner with Family Pet Hospital. Check out Loyalty Rewards & SavingPlans® sections of our website

    Name (2nd Pet)

    Species

     Dog Cat Other

    Gender

     Male Female

    Would you like to make an appointment for this pet?

     Yes No

    Breed

    Age (wks/mos/yrs)

    Please ask about additional Discounts for being Active-pets owner with Family Pet Hospital. Check out Loyalty Rewards & SavingPlans® sections of our website

    Name (3rd Pet)

    Species

     Dog Cat Other

    Gender

     Male Female

    Would you like to make an appointment for this pet?

     Yes No

    Breed

    Age (wks/mos/yrs)

    Please ask about additional Discounts for being Active-pets owner with Family Pet Hospital. Check out Loyalty Rewards & SavingPlans® sections of our website

    • Please note that we will try our best to accommodate you, but the date and the time you have requested may not be available. We will confirm your appointment, either by phone or email, with in 24 hrs. Thanks.
    • Reviewing an appropriate/relevant link above under Visit Prep will help you organize your upcoming appointment with us and save your valuable time. Thanks.



Visit Prep

Things you need to know

Check the appropriate button below, it will help you organize your upcoming appointment with us and save your valuable time.

FAQs

General

  • Do I have to have an appointment?

    It is preferred. We do take walk-ins, but patients with already scheduled appointments and/or emergencies will be seen first.

  • How do I cancel my appointment?

    If you need to change or cancel your appointment, please call our office to speak with a staff member. We ask that you notify us at least 24 hours in advance for cancellations. For anesthetic/surgical procedures at least 48 hours advance notice is required to avoid surgery/anesthesia cancelation fee.

  • How do I bring my pet in the hospital?

    For your pet’s protection and the protection of other pets, all dogs must be leashed and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier.

  • What forms of payment do you accept?

    We require full payment at the time services are rendered. For your convenience, we accept cash, check, Visa, MasterCard, Debit, and Care Credit.

  • Can I return products?

    Products that have left our facility cannot be returned. However, according to manufacturer guarantee, opened bags of dog and cat food may be returned or exchanged.

Discounts

  • Do you offer discounts for bringing multiple pets to your hospital?

    Yes, we do. This discount applies to all professional services for those clients who qualify, please see our Loyalty Reward and Dog2Cat Rewards for detail.

  • Do you offer a Senior Citizen discount?

    Yes, our Senior Citizen Discount applies to all pet owners over the age of 62 and is applicable to all professional services provided.

  • Do you offer a Military discount?

    Yes, our Military Discount applies to all pet owners who are current or past Armed forces employees. This discount is applicable to all professional services provided.

Prescription Refill(s)

  • How do I request prescription refills for medicine(s) or veterinary diet(s)? Request online now!

    Please give us at least 24 hours’ notice when refills are needed. We do not recommend purchasing your pet’s medications from unknown online pharmacies. Please talk with us first before purchasing your pet’s medications from another source. You will find our in-house pharmacy prices are very competitive with online pharmacies. Please be aware that your pet is required by law to be examined at least once in six months to continue to refill medications. Some medicines may require regular blood monitoring.

    Requested Prescription Refill(s)

    Requested Prescription Refill(s)                 Species:  Dog Cat Other

    Your Name *

    Name of Pet needs Prescription(s) *

    Your Email *

    Requested Prescription Refill(s)

    Your Message


In case of Emergency

  • What do I do if my pet is having an emergency?

    If your pet is having an emergency during our hospital hours, please call our hospital and bring her in. For emergencies during after hours, please contact one of After Hour Care facilities close to you.

  • What do I do if my pet is having an after hour emergency?

    For emergencies during after hours, please contact one of After Hour Care facilities close to you.

    Animal ER Belair

    410.420.7297

    Harford ER Belair

    410.420.8000

    Pet + ER Towson

    410.252.8387

    Falls Road ER

    410.846.0846

    Catonsville ER

    410.788.7040

    Poison Control

    1.888.426.4435

Exotic/Pocket Pets

  • What exotic/pocket pet you see at your hospital?

    We do see rabbits, ferrets, hamsters, guinea pigs, birds, chinchillas, and much more.