Use the self-help tool below to schedule appointments, register your pet, as well as request prescription refills.
Check the appropriate items below, it will help you organize your upcoming appointment with us and save your valuable time.
It is preferred. We do take walk-ins, but patients with already scheduled appointments and/or emergencies will be seen first. We ask that you call in beforehand so we know you are coming in and try to accommodate you
If you need to change or cancel your appointment, please call our office to speak with a staff member. We ask that you notify us at least 24 hours in advance for cancellations. For anesthetic/surgical procedures at least 48 hours advance notice is required to avoid surgery/anesthesia cancellation fee.
For your pet’s protection and the protection of other pets, all dogs must be leashed and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier.
We require full payment at the time services are rendered. We accept Cash, Visa, MasterCard, American Express and Care Credit.
Products that have left our facility cannot be returned. However, according to manufacturer’s guarantee, opened bags of dog and cat food may be returned or exchanged.
Yes, we do. This discount applies to all professional services for those clients who qualify, please see our Loyalty Reward and Dog2Cat Rewards for detail.
Yes, our Senior Citizen Discount applies to all pet owners over the age of 62 and is applicable to all professional services provided.
Yes, our Military Discount applies to all pet owners who are current or past Armed Forces employees. This discount is applicable to all professional services provided.
Use the self-help tool above and answer the questions to refill prescriptions. This only applies to existing clients.
Please give us a 24 hours notice when refills are needed. We do not recommend purchasing your pet’s medications from unknown online pharmacies. Please talk with us first before purchasing your pet’s medications from another source. You will find our in-house pharmacy prices are very competitive with online pharmacies. Please be aware that your pet is required by law to be examined at least once every six months to continue to receive refilled medications. Some medicines may require regular blood monitoring.
If your pet is having an emergency during our hospital hours, please call our hospital. For emergencies after hours, please contact an emergency pet hospital closest to you.