clock appointment

Appointments, Registration, Prescriptions

Use the self-help tool below to schedule appointments, register your pet, as well as request prescription refills.

    Are you a new or existing client?

    What would you like to do today?

    Personal Information

    Full Name:*

    Address:*

    City:*

    State:*
    Zip:*

    Phone Number:*

    Email:*

    Pet's Info:

    Pet's Name:*

    Species:

    Gender:

    Breed:

    Date of Birth:

    Age:

    Does your pet bite/is aggressive?*

    Does your pet have allergies?*

    If yes to the previous question, specifically which allergies?

    Has your pet ever had a reaction to any vaccines or medications?*

    If yes to the previous question, specifically which vaccines or medications?

    Reason for Visit:*
    How did you hear about us?
    Who should we thank for referring you to the Family Pet Hospital?

    If you have your pet's vaccine/medical records you can attach them below (PDF, PNG, and JPEG files only):

    Additional Comments/Concerns?

    Have you already scheduled an appointment?

    Appointment - Preference #1

    We are closed on Thursdays and Sundays. Due to high appointment demand, the times you request are not guaranteed and we may try to fit you in elsewhere if those times are booked. It is your responsibility to check your email and respond to us. We reserve the right to not schedule unconfirmed requests made via our online form. Thank you

    Date:*

    Time:*

    Appointment - Preference #2

    Date:*

    Time:*

    What concerns do you want us to address during this visit?*

    What would you like to do today?

    Personal Information

    Full Name:*

    Phone Number:*

    Email:*

    Pet's Info:

    Pet's Name:*

    Reason for Visit:*

    Appointment - Preference #1

    We are closed on Thursdays and Sundays. Due to high appointment demand, the times you request are not guaranteed and we may try to fit you in elsewhere if those times are booked. It is your responsibility to check your email and respond to us. We reserve the right to not schedule unconfirmed requests made via our online form. Thank you

    Date:*

    Time:*

    Appointment - Preference #2

    Date:*

    Time:*

    What concerns do you want us to address during this visit?*

    Personal Information

    Full Name:*

    Phone Number:*

    Email:*

    Pet's Info:

    Pet's Name:*

    Prescription Info:

    Type of Prescription:*
    Prescription Name #1:*

    Prescription Name #2:

    Prescription Name #3:

    Additional Comments:

    Please give us a 24 hours notice when refills are needed. We do not recommend purchasing your pet’s medications from unknown online pharmacies. Please talk with us first before purchasing your pet’s medications from another source. You will find our in-house pharmacy prices are very competitive with online pharmacies. Please be aware that your pet is required by law to be examined at least once every six months to continue to receive refilled medications. Some medicines may require regular blood monitoring.

    Personal Information

    Full Name:*

    Phone Number:*

    Email:*

    For security purposes we can only send vaccine records to registered emails in our system. If you need to send records to a third-party (boarding, pet daycare, groomer, etc.) we recommend you forward the records to them.

    Pet's Info:

    Pet's Name:*

    Additional Comments:

    Personal Information

    Full Name:*

    Phone Number:*

    Email:*

    Pet's Info:

    Pet's Name:*

    Species:

    Gender:

    Breed:

    Date of Birth:

    Age:

    Does your pet bite/is aggressive?*

    Does your pet have allergies?*

    If yes to the previous question, specifically which allergies?

    Has your pet ever had a reaction to any vaccines or medications?*

    If yes to the previous question, specifically which vaccines or medications?

    Reason for Visit:*

    If you have your pet's vaccine/medical records you can attach them below (PDF, PNG, and JPEG files only):

    Additional Comments/Concerns?

    Have you already scheduled an appointment?

    Appointment - Preference #1

    We are closed on Thursdays and Sundays. Due to high appointment demand, the times you request are not guaranteed and we may try to fit you in elsewhere if those times are booked. It is your responsibility to check your email and respond to us. We reserve the right to not schedule unconfirmed requests made via our online form. Thank you

    Date:*

    Time:*

    Appointment - Preference #2

    Date:*

    Time:*

    What concerns do you want us to address during this visit?*

    FAQs

    General

    It is preferred. We do take walk-ins, but patients with already scheduled appointments and/or emergencies will be seen first. We ask that you call in beforehand so we know you are coming in and try to accommodate you

    If you need to change or cancel your appointment, please call our office to speak with a staff member. We ask that you notify us at least 24 hours in advance for cancellations. For anesthetic/surgical procedures at least 48 hours advance notice is required to avoid surgery/anesthesia cancellation fee.

    For your pet’s protection and the protection of other pets, all dogs must be leashed and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier.

    We require full payment at the time services are rendered. We accept Cash, Visa, MasterCard, American Express and Care Credit.

    Products that have left our facility cannot be returned. However, according to manufacturer’s guarantee, opened bags of dog and cat food may be returned or exchanged.

    Discounts

    Yes, we do. This discount applies to all professional services for those clients who qualify, please see our Loyalty Reward and Dog2Cat Rewards for detail.

    Yes, our Senior Citizen Discount applies to all pet owners over the age of 62 and is applicable to all professional services provided.

    Yes, our Military Discount applies to all pet owners who are current or past Armed Forces employees. This discount is applicable to all professional services provided.

    Prescription Refills

    Use the self-help tool above and answer the questions to refill prescriptions. This only applies to existing clients.

    Please give us a 24 hours notice when refills are needed. We do not recommend purchasing your pet’s medications from unknown online pharmacies. Please talk with us first before purchasing your pet’s medications from another source. You will find our in-house pharmacy prices are very competitive with online pharmacies. Please be aware that your pet is required by law to be examined at least once every six months to continue to receive refilled medications. Some medicines may require regular blood monitoring.

    Emergencies

    If your pet is having an emergency during our hospital hours, please call our hospital. For emergencies after hours, please contact an emergency pet hospital closest to you.

    For emergencies during after hours, please contact one of After Hour Care facilities close to you.

    Animal ER Belair: 410-420-7297

    Harford ER Belair: 410-420-8000

    Pet + ER Towson: 410-252-8387

    Falls Road ER: 410-846-0846

    Catonsville ER: 410-788-7040

    Poison Control: 1-888-426-4435

    Exotics/Pocket Pets

    We see rabbits, ferrets, hamsters, guinea pigs, birds, chinchillas, and much more. We do not see reptiles.